Privacy Policy

Evidence Pathway Group ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

When you contact Evidence Pathway Group through our website or WhatsApp, we may collect the following types of information:

• Contact Information: Your name, phone number, and any other contact details you provide when reaching out for a case review.
• Case Details: Information about the fraud you experienced, including the type of scam, transaction details, wallet addresses, dates, amounts, and any communications with the parties involved that you choose to share with us.
• Communication Records: Messages exchanged through WhatsApp or any other communication channel you use to contact us.

We do not collect payment information through this website. We do not use cookies for tracking or advertising purposes. We do not sell, rent, or share your personal information with third parties for marketing purposes.

2. How We Use Your Information

The information you provide is used solely for the purpose of:

• Reviewing your case and determining whether we can assist with investigation and recovery support
• Communicating with you about your case status and next steps
• Tracing transactions and preparing evidence documentation
• Coordinating with financial institutions, exchanges, or legal professionals as necessary — and only with your explicit consent

We will never share your case details with any third party without your explicit written permission.

3. Data Security

We take the security of your information seriously. All communications and documents are protected using industry-standard encryption. Access to case files is strictly limited to the analysts working directly on your case.

While we implement strong security measures, no method of electronic communication or storage is 100% secure. We cannot guarantee absolute security, but we continuously update our practices to protect your data.

4. Data Retention

We retain your case information for as long as necessary to complete the review and support process, and for a reasonable period afterward in case follow-up action is needed. You may request deletion of your data at any time by contacting us. We will comply within 30 days unless we are legally required to retain certain records.

5. Third-Party Services

Our website uses third-party services including WhatsApp for communication and Google Tag Manager for website analytics. Your use of these services is subject to their respective privacy policies. We are not responsible for the practices of these third-party providers.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for data processing
• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us through WhatsApp .

7. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect information from minors. If you believe a minor has provided us with personal information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us through WhatsApp. We are happy to address any concerns.